Shipping & Delivery

TheHouseofRajPadmini Shipping and Delivery Policy

At The House of RajPadmini, we are committed to delivering your orders promptly and efficiently. Please review our shipping and delivery policy to understand how your sarees will be delivered and the associated costs and timelines.

Shipping Process

Order Processing:

  • Orders are processed within 1-2 business days after purchase.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Confirmation:

  • Once your order is shipped, you will receive a shipping confirmation email with your tracking number and courier agent with a link to check the order status

Delivery

Delivery Timeframes:

  • Standard delivery within India: 7-15 business days from the date of shipping
  • Delivery times are estimated based on your location and the shipping option selected at checkout.
  • Please note that delivery times may be affected by factors beyond our control, such as customs delays, natural disasters, or holidays.

Delivery Areas:

  • We deliver to all addresses within India.
  • For international shipping, additional charges and delivery times may apply. Please contact us for more information.

Shipping Charges

Domestic Shipping:

  • Shipping charges are calculated based on the weight of the package and the shipping option selected.

International Shipping:

  • International shipping charges vary based on the destination country and the weight of the package.
  • Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

Lost or Damaged Packages

Lost Packages:

  • If your package is lost in transit, please contact us at info@thehouseofrajpadmini.in or +91-9669777115. We will work with the courier to locate your package or provide a replacement if necessary.

Damaged Packages:

  • If your package arrives damaged, please take photos of the damage and contact us immediately at info@thehouseofrajpadmini.in. We will arrange for a replacement or a refund as per our return policy.

Shipping Disclaimer and Limitation of Liability

IMPORTANT DISCLAIMER: While The House of RajPadmini endeavors to ensure timely delivery through reliable courier partners, we are not liable for delays, loss, or damage to packages once they have been transferred to the courier service. All delivery timeframes provided are estimates only and are not guaranteed.

In the event of:

  • Delivery delays caused by courier services
  • Packages lost in transit by courier partners
  • Packages damaged during shipping
  • Failed delivery attempts due to incorrect address or recipient unavailability
  • Delays due to circumstances beyond our control (including but not limited to weather conditions, natural disasters, customs clearance, or peak season volumes)

Our maximum liability is limited to providing a full refund of the purchase price upon verification of the issue with the courier service. We shall not be liable for any indirect, incidental, special, or consequential damages arising from shipping delays or courier-related issues.

Customers acknowledge that shipping and delivery are performed by third-party courier services, and The House of RajPadmini's responsibility is limited to the proper packaging and handover of products to the designated courier partner in good condition.

Contact Us

For any questions or concerns regarding shipping and delivery, please contact our customer support team:

  • Email: info@thehouseofrajpadmini.in
  • Phone: +91-9669777115
  • Address: A-240 Nehru Nagar, Pani Pech, Jaipur, Rajasthan, 302016

We are dedicated to providing you with an excellent shopping experience. Thank you for choosing The House of RajPadmini.